Terms and Conditions

This page contains the legal terms and conditions that govern the website. Browsing the website implies acceptance of all provisions contained in this document. All product purchases made through the website are governed by these general conditions and other instructions for use contained on the website. All customers are invited to carefully read these general conditions.
These general conditions govern sales, including registration, ordering and access to “CAPSULA” products offered by Protagonist Constellation, Unipessoal, Lda, with NIPC 513698221, headquartered at Rua Cândida Sá de Albergaria, 89 3rd left. | 4150-185 Porto, on the website www.capsulaorganicbrand.com/ and apply to all contracts for the purchase and sale of “CAPSULA” products entered into between Protagonist Constellation, Unipessoal, Lda. and any user who places orders through said website.

For the purposes of these general conditions it is understood by:
“CAPSULA” – The products marketed by Protagonist Constellation, Unipessoal, Lda through the internet page with the address www.capsulaorganicbrand.com;
“User” – All the natural person, not a merchant, who places an order through the website www.capsulaorganicbrand.com.


The conclusion of contracts for the purchase and sale of the “CAPSULA” product presupposes the knowledge and acceptance of the Terms and Conditions by the User.


To place an order, the User must register in advance, by filling in the fields of the form shown on the website www.capsulaorganicbrand.com.

The www.capsulaorganicbrand.com website is intended for users who wish to purchase “CAPSULA” products. sulaorganicbrand.com.
Protagonist Constellation, Unipessoal, Lda reserves the right to modify, at any time, the information, the offer of “CAPSULA” products, prices, promotions and commercial conditions, presented on the website www.capsulaorganicbrand.com.


After accessing the website  www.capsulaorganicbrand.com and accessing your personal account, the User may purchase “CAPSULA” products online, having to fill in all the requested data.
The User will be informed of the status of their purchase by receiving an email confirming the order.
The User’s order will be delivered by the logistics operator to the address indicated in the registration process.
The invoice for the purchase will be sent by email following the message regarding the order confirmation.
Protagonist Constellation, Unipessoal, Lda reserves the right not to accept any orders or cancel orders already confirmed for products for which there is no stock, and in these cases Protagonist Constellation, Unipessoal, Lda will inform the User of this fact and will refund the amount received.


All prices of “CAPSULA” products shown on the website www.capsulaorganicbrand.com include Value Added Tax (VAT), at the legal rate in force in the country of origin (Portugal), for Portugal and the European Union.


Purchases made on the www.capsulaorganicbrand.com are secure, we use a server certificate – also known as a digital certificate – that secures our identity as well as an SSL (Secure Sockets Layer) encryption of the data transmission. It is a standard technology for this purpose, as it is among the most assured technologies currently available for e-commerce.
When you choose the PayPal payment method, you will be redirected to the PayPal page where you must enter your credit card number and the expiration date. On this PayPal page, you must authenticate and validate the payment. You will then return to this page to complete your purchase. For more information go to www.paypal.com about PayPal payments.
You can also choose the means of payment by means of ATM reference, made in an ATM box near you or your homebanking. All purchases, after being made, have a payment deadline that depends on the payment method selected. If it exceeds the limit for payment, the validity of the purchase is not guaranteed.


CAPSULA will send orders from Monday to Friday, except holidays and on the days and in days and schedules used by the logistics company, to the address indicated by the User at the time of order confirmation.
CAPSULA undertakes to fulfill the order, between the 1st business day after payment and within a maximum period of 7 working days from the day of payment validation. Delivery is made via carrier to:
– Mainland Portugal and Spain, delivery is made within 48 working hours after shipment.
– Madeira Island, between 48 and 96 working hours after the expedition.
– Azores Islands, between 48h to 96 working hours after the expedition.


Please refer to the Returns procedure.


CAPSULA will make every effort to ensure that the colors of the products that appear on the website www.capsulaorganicbrand.com are as accurate and real as possible. However, as computer monitors vary, we cannot guarantee that your monitor is showing the exact colors.


CAPSULA does not guarantee the permanent availability of the service at www.capsulaorganicbrand.com , and, in particular, will not be liable for damages, resulting directly or indirectly, from the use or impossibility of using, for any reason, said website , in particular in the case of unavailability of access, technical problems or errors in the telematic networks of data transfer, external intrusion or presence of computer viruses, nor assumes any responsibility for technical problems that may occur in computer equipment used during the internet connection through said website.


CAPSULA reserves the right to change, at any time, these Terms and Conditions, after notification, considering it made through the publication on the www.capsulaorganicbrand.com .
CAPSULA reserves the right to modify the content of the website (prices and photos, for example) at any time, without prior notice and at its discretion. Any modification made, will take effect on the date of its publication.


Terms and conditions regulate the engagement between CAPSULA and the customer, with respect to the purchases of the products made through this website.
The customer can browse the website, but in order to access the sales service, it will be necessary to have the requirements demanded to enter into legally binding contracts, in accordance with Portuguese and Community Law. You should have in your possession a valid email address and data from a bank account or data from a PayPal account.
For the customer to place an order, it will be mandatory to fill in all the necessary data and to accept the terms and conditions mentioned above. Until the moment the order is finalized, the customer can, at any moment, change all the data related to his request.