The purchase process is simple, just follow the following steps:
View the products that interest you.
Click on the article and rate the images and corresponding information, such as description, size, price and quantity. Then choose your products.
Add the product to the cart.
Then you can choose to continue shopping or process your order. Registration is not mandatory.
Select one of the following payment methods: Paypal, ATM or Bank transfer.
Confirm your order.
You will receive an order confirmation email.
Yes. You can delete unwanted items from your shopping cart before processing your order.
No. You can finalize your order without registering on the website, choosing the option “buy without creating an account”.
Currently, CAPSULA offers the following means of payment: ATM, Paypal and MB Way.
All orders are placed in Euro (€), with payment processed in that currency.
Please note that if your bank account is in a different currency, the exchange rate used to debit your account will be automatically determined by your Bank / PayPal and not by CAPSULA.
Yes. You can buy with total peace of mind, as this website assumes a commitment of responsibility towards its visitors, protecting your personal data based on the encryption of data transmission through a secure HTTP, ensuring the security of your purchases and your data.
When a product is unavailable, we will try to make it available again as soon as possible. If you wish, please send an email to: shop@capsulaorganicbrand.pt indicating the reference, color and size desired. As soon as it is available we will contact you.
If there is no available stock or replacement prospect, the item will be removed from the website.
Yes. Each time you enter a valid tax identification number (NIF), you will receive your invoice with this data. If you have not placed a NIF in your account or provided a wrong NIF, we will automatically issue an invoice to an Undifferentiated Customer, as provided by law.
"CAPSULA" carries out shipments to the European Union.
Shipping costs are free for mainland Portugal.
When the item is returned due to defective reasons, the return is made free of charge. When the return of the item is made by withdrawal, shipping costs for the brand are at the customer's expense.
After receiving and analyzing the product, CAPSULA will inform the user of the reimbursement to which he is entitled (if applicable). The refund of the amount paid will be made within 5 working days, using the same form of payment used in the purchase. When this is not possible,will be made by bank transfer to the account you indicate.
Due to the different customs policies and import taxes, CAPSULA has no control over possible costs that can be applied when an order arrives in the country of destination, and it is not possible to predict the exact value of these rates.
If you have any questions, you can contact the local customs before placing your order to obtain information about the customs costs and their applicability.
